When we started the process of moving back to the Western MA area, as out-of-town buyers it was nerve-wracking to know that we would be conducting the search from 10 hours away. Working with Kim as our buyer’s agent was the best decision we could have made – from the beginning she was organized, knowledgeable, and had resources at her fingertips that helped us through the process. If we needed a referral, or had a question about a property we were interested in, she was on top of it! When we drove up for a whirlwind day of house tours, she was prepared for us, and we found a house we loved almost immediately. It was also a relief to have someone who could look into issues and questions throughoutthe negotiations and inspection process, or check in on the property to make sure repairs were completed before the closing date. Kim was extremely professional and a joy to work with. We can’t wait to move into our new house and enjoy being back in the Pioneer Valley!